Privacy Policy

Effective Date: January 24, 2025

Introduction

Effati Consulting AB ("we," "us," "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website at https://effati.se (the "Website") and use our services, including Software-as-a-Service (SaaS), plugins, IT consulting, and other related offerings.

Effati Consulting AB is fully compliant with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Information We Collect

We may collect and process the following categories of personal data:

Personal Identification Information: Name, email address, phone number, and other contact details provided during registration or inquiries.
Account Data: Login credentials, user preferences, and details of services you access or subscribe to.
Payment Information: Billing details (such as payment method and address) processed securely through Stripe. We do not store your full payment information.
Technical Data: IP address, browser type, operating system, device type, and website usage data collected through cookies and analytics tools.

2. How We Use Your Data

We use your data for the following purposes:

To provide and deliver our SaaS products, plugins, and consulting services.
To process your payments and manage your subscriptions.
To respond to your inquiries and provide customer support.
To improve our Website and services through analytics and user feedback.
To comply with legal obligations, such as tax and accounting requirements, or in response to lawful requests.
To send marketing communications (with your explicit consent).

3. Legal Basis for Processing

Under GDPR, we rely on the following legal bases to process your personal data:

Contractual Obligation: To fulfill the contract for services or products you purchase.
Legitimate Interests: For improving services, ensuring security, and conducting analytics.
Consent: When you explicitly provide consent for specific processing activities, such as receiving marketing communications.
Legal Compliance: When processing is necessary to comply with legal or regulatory obligations.

4. Data Sharing and Storage

We may share your data with third parties in the following circumstances:

Service Providers: Trusted partners like Stripe for payment processing or AWS for data storage.
Legal Compliance: When required to comply with laws, regulations, or legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

We store personal data on secure servers located in the European Union and ensure compliance with GDPR standards.

5. Your Rights

As an EU resident, you have the following rights under GDPR:

Right to access: Request a copy of the data we hold about you.
Right to rectification: Request corrections to your personal data.
Right to erasure: Request deletion of your personal data (subject to legal obligations).
Right to restrict processing: Request restrictions on specific data processing activities.
Right to data portability: Request a transfer of your data to another provider.
Right to withdraw consent: Withdraw consent for specific activities at any time.

To exercise your rights, contact us at info@effati.se.

6. Cookies and Tracking

Our Website uses cookies and similar tracking technologies to enhance your experience, analyze Website traffic, and personalize content. For more details, refer to our Cookie Policy.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of our services constitutes acceptance of the updated policy.

8. Contact Us

If you have questions or concerns about this Privacy Policy, contact us:

Email: info@effati.se
Phone: +46 73 222 66 27
Website: https://effati.se